Advanced Service Plans for RealWear® Navigator 500 & 520
Product Code: SP-Ess/Adv
Rating: Be the first to write a review
Brand: RealWear
Product Condition: New
RealWear's advanced service packs are designed to keep you up and running, providing faster support and replacement should you ever need it. When time is of the essence, Advanced service packs give you the edge.
Each headset comes with a 1 year Essential Service Plan. Metro gives you the opportunity to extend that support. With Advanced service packs, you enjoy peace of mind knowing that your RealWear investment is protected by securing access to upgraded support and fast device replacement.
Specifically, you’ll receive:
Support—24/7 access to phone, email, and chat with a guaranteed response time of 4 hours.
Advance device replacement—upon determining a device needs replacing, a unit is sent out before your device is received and processed through the standard return (RMA) process, reducing downtime.
Each headset comes with a 1 year Essential Service Plan. Metro gives you the opportunity to extend that support. With Advanced service packs, you enjoy peace of mind knowing that your RealWear investment is protected by securing access to upgraded support and fast device replacement.
Specifically, you’ll receive:
Support—24/7 access to phone, email, and chat with a guaranteed response time of 4 hours.
Advance device replacement—upon determining a device needs replacing, a unit is sent out before your device is received and processed through the standard return (RMA) process, reducing downtime.
